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AMC



TERMS & CONDITIONS OF OUR COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT

The unique feature of our Annual Maintenance Contract is that we offer 12 Preventive Maintenance calls in a year, at regular intervals of time i.e., one call per month / one call per week

SPARE PARTS WILL BE COVERED
Computers : Yes
Printers : Teflon Sheet, Assemble Set, Refilling, Toner & cartridge not covered.
Software Support : Original Software, Antivirus Software should be provided by the customer
Data Backup : Customer should take necessary backup once in a week to avoid data loss Our customer support executive is available on phone to help you out on any Information / clarification.

Breakdown Calls : Any number of break down calls i.e., unlimited Calls will be provided by Vasavi Computers
Breakdown time : Response time will be within 2 hours
Our commitment : Calls received before 5.00 p.m. will be attend on the same day & those received after 5.00 p.m. Will be attend on the next day Morning first call
Immediate Response : AREA WISE ENGINEERS AVALABLE
Standby : Will be provided

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